QC specialist

UC India UC India · E-23, Basement near Laxmi Narayan Mandir- Kalkaji, Nehru Places, New Delhi-110019. (Primary) · Prefers: B-26 Okhla Phase -2 nearest metro station harkesh nagar

Full Time 1-3 20k-30k

Responsibilities: Dialer se calls monitor aur quality check karna. Calling agents ki calls listen karke QC scoring karna. Communication, script adherence & customer handling check karna. Wrong information/mis-selling identify karna. Daily QC reports maintain karna aur feedback dena. Requirements: Dialer-based QC experience mandatory. Good communication & analytical skills. Basic MS Excel/Google Sheets knowledge. Salary: Fixed + Performance Incentives